Medical Safety Policy

Medical Safety Policy

Hamada Hospital is committed to creating a safe and secure environment for all patients. We believe that preventing medical incidents requires a systematic, hospital-wide approach, rather than relying solely on individual efforts. This policy outlines our core principles for ensuring the highest standards of medical safety, focusing on proactive prevention and transparent communication to build a foundation of trust with our patients.

Our Commitment to Patient Safety

• Proactive Prevention: We foster a culture where all staff actively identify and address potential risks before incidents occur, moving beyond a reactive approach to safety.
• System-Wide Approach: A dedicated, cross-departmental Medical Safety Management Committee analyzes risks as systemic issues, not individual errors, to implement effective, hospital-wide improvements.
• Open Communication: We prioritize clear and honest communication with patients and their families. In the event of an incident, we are committed to providing prompt and sincere explanations.
• Continuous Staff Training: All medical staff undergo regular safety training (at least twice a year) to enhance their skills, awareness, and teamwork in preventing medical accidents.
• Patient Consultation: We have established a dedicated Patient Consultation Desk to listen to patient concerns and feedback, ensuring their rights and decisions are respected.

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Hamada Hospital, Obatakai Medical Foundation
2-5 Kanda-Surugadai, Chiyoda-ku, Tokyo 101-0062 (2-min walk from Ochanomizu Station)
Tel: 03-5280-1166 | Online booking available